Que faire si la Smart Box ne parvient pas à se reconnecter ?

What should I do if the Smart Box fails to reconnect?

November 5, 2025

What if you return to your vehicle but CarPlay does not connect automatically?

Please note that the Smart Box's Bluetooth automatically turns off if it is not used for a short period. If you encounter this problem, follow the steps below to resolve it:

1. Check on your phone >> Bluetooth, double-click on the device (IDCORE) to check if Bluetooth is connected to the Smart Box;

Check on your phone >> Bluetooth, double-click the device (IDCORE) to verify the connection

2. If Bluetooth is not connected, check the "Settings" in the vehicle menu , access the "Bluetooth" settings to view paired devices (usually your phone);

If Bluetooth is not connected, access the vehicle's Bluetooth settings to check for paired devices. Check the list of paired devices in the vehicle's Bluetooth settings. Confirm the paired device in the vehicle's Bluetooth settings

3. Select your paired phone, then go to "WiFi CarPlay"; the connection will be restored automatically;

Select your paired phone and access WiFi CarPlay to re-establish the connection

4. If the connection is still not restored, make sure your phone's Wi-Fi is enabled but not connected to any network. Then, access "Wi-Fi CarPlay" in the vehicle's menu to connect your phone again.